AI Employees & Teams - Custom multi-agent teams - Downtime Digital
AI Employees & Teams · Custom multi-agent operations

Hire a team that works in shifts.

Custom multi-agent AI teams that plug into your operations. Custom roles, voices, and workflows. Each agent reports to a human on your side. Live in 2-3 weeks.

LIVE IN 2-3 WEEKS · FROM $2,500/MO · TUNED WEEKLY
SAMPLE 6-AGENT TEAM · ONLINE NOW UPTIME 99.97%
M
Receptionist
Phone answered, bookings made
24/7
T
Web Chat Agent
Visitors answered, leads captured
24/7
S
Reviews Manager
Replies posted, escalations flagged
CONTINUOUS
N
Follow-up
Stale leads re-engaged
24/7
B
Content
Posts drafted + scheduled
MON-FRI
I
Operations
Inbox triaged, tickets routed
24/7
Why a team, not a tool

Connected work needs connected agents.

Off-the-shelf tools are single-job. Real operations chain across phones, inbox, sales, follow-up, reviews, admin, and content. A team coordinates that chain.

01

One mind, six shifts

A Receptionist that books at 11pm hands the lead to a Sales Qualifier at 8am. No "let me check with someone" gaps. The team operates as one mind across timezones and channels.

02

Reports to your humans

Every agent has a human supervisor. Weekly performance reports, escalation channels, and exception routing. The team augments your people, it does not bypass them.

03

Custom voice + behaviour

Each agent has a brand-specific voice, tone, and decision boundary. You approve scripts before launch and tune in monthly review. Not a generic chatbot.

04

Plugs into your stack

CRM, calendar, phone system, Slack/Teams, Knowledge Base. Already-integrated, not bolt-on.

How it gets built

From kickoff to live in 2 to 3 weeks.

Workflow audit first. Org chart approved before any agent is built. You approve every voice and script before it goes live.

01

Workflow audit

We sit with your team for a half-day, map every repetitive workflow across phones, inbox, sales, follow-up, reviews, admin, and content. Rank by hours-saved-per-dollar.

02

Team design

We propose 2-6 agents with clear roles, shifts, and reporting lines. Who reports to whom. What each agent does and does not touch. You approve the org chart before any build.

03

Deploy + integrate

Custom voices, prompts, and integrations into your CRM, calendar, phone system, email, and Knowledge Base. Live in 2-3 weeks. You approve every voice and script before launch.

04

Manage + improve

We monitor every agent monthly, tune prompts, ship upgrades, and report what each shipped. Add or retire agents as your business changes.

Pricing

From $2,500/mo. Scoped to your operation.

Custom-scoped against your operations. Setup quoted flat after the workflow audit. Monthly fee covers monitoring, tuning, weekly reports, and adding or retiring agents as you grow.

CUSTOM TEAM
CUSTOM AGENT TEAM
from $2,500 / month management
Custom-scoped 2-6 agent team with custom roles, voices, and workflows. Setup fee quoted flat after the workflow audit. Monthly fee covers monitoring, tuning, and weekly performance reporting. Add or retire agents as you grow.
  • 2-6 custom agents per team
  • Custom voice + script per agent
  • Integrations into CRM, calendar, phone, email
  • Reports to a human on your side
  • Monthly written performance report
  • Weekly prompt tuning + optimization
  • Add or retire agents as you grow
Start with a free workflow audit
SMALLER NEED?
If one job is what you need, start with Reviews Management from Automation & AI ($500 setup + $250/mo).
Frequently asked

Real questions, honest answers.

Off-the-shelf tools are scoped to one job (answer the phone, respond to reviews). An agent team is multiple custom-scoped agents with shared context, custom workflows, and a reporting structure that maps to your humans. The team handles connected work, not isolated tasks.
2-6. We build minimums. If 2 agents cover the work, we deploy 2. Adding agents later is cheaper than building wrong ones up front.
Yes. The Receptionist hands a hot lead to the Web Chat Agent. The Web Chat Agent qualifies and hands a closed deal to Operations. Operations updates the CRM and the Knowledge Base. Closed-loop.
Each agent has a designated human supervisor on your side. Escalations, exceptions, and weekly performance reports route to that person. The agent team augments your humans, it does not replace them.
2-3 weeks from kickoff. The first week is workflow audit + team design + your approval of the org chart. Weeks 2-3 are build, voice + script approval, integration, and dry-run with your team before going live. Start with a free workflow audit.
Yes. Most clients deploy 2-3 agents first, run them for a month, then add roles. We design for incremental expansion.
Every agent action is logged. Wrong responses get flagged in the weekly review and prompt-tuned in the next cycle. Bigger issues route to the human supervisor immediately via the escalation channel you set up.
From $2,500/mo for a 2-3 agent team. Larger teams or multi-location deployments are custom-quoted. Book a call to scope yours.
● HIRE A TEAM THAT NEVER CLOCKS OUT

A staff that ships. Without the staffing.

Start with a free 30-minute workflow audit. We map every repetitive workflow in your operation and tell you which 2-6 agents would deliver the biggest hours-saved-per-dollar before we build a thing.