01
A steady stream of fresh reviews
Every customer gets asked at the right moment. The wins land publicly on the platforms that matter to your business. Recency and volume both matter for ranking, and we keep both moving.
The service
More reviews. Better reputation. Fewer surprises.
Done-for-you. We set up the pipeline, run the requests, route the feedback, and report monthly. You see the alerts and the wins.
02
Unhappy customers caught early
When someone is about to leave a 1-star review, you get an SMS in minutes with the issue and a callback link. Most problems get resolved before they ever go public.
03
Wins shared automatically
New 5-star reviews get posted to your Facebook page and an embeddable widget on your site. Your best work stays visible to every prospect who lands, no manual updates from you.
04
A monthly read on your reputation
One page. Three numbers, three observations, three action items. You find out what your customers actually liked, what frustrated them, and exactly what to fix next.
Works with the platforms that matter to your business
Google
Facebook
TripAdvisor
Industry-specific platforms
+ what your customers actually use
Different industries care about different platforms. Trades and services lean on Google and Facebook. Hospitality and tourism lean on TripAdvisor. Trade-specific directories matter for legal, medical, automotive, real estate. We configure the pipeline around where your customers actually leave reviews.
Pricing
Two ways to get started. Per location.
Done-for-you. We run the pipeline, you see the SMS alerts and the monthly report. Pick the plan that fits how you like to commit.
MONTH-TO-MONTH
$500
setup
+
$250
/ month / location
Cancel any time with 30 days notice. Best for testing the program before committing longer.
- Full pipeline included
- Usually live in about a week
- 30 days notice to cancel
- Switch to annual any time
BEST VALUE · SETUP WAIVED
6-MONTH COMMITMENT
$500
WAIVED
+
$250
/ month / location
Commit to 6 months, prepay the first 2 ($500), and we waive the setup fee. Saves $500 up front and locks in your monthly rate for the term.
- Setup fee waived (save $500)
- First 2 months prepaid ($500)
- Months 3-6 billed monthly
- Rate locked for 6-month term
- Renews month-to-month after
MULTI-LOCATION
2-50 locations on one operator: scoped on the call. Volume pricing kicks in at 5+ locations.
Running 5+ locations? This is the front door of our Multi-Location Program →
Frequently asked
Real questions, honest answers.
Asking works for the customers who would have left a great review anyway. The difference is the 80% in the middle: customers who liked you but never got around to posting, customers who had a small issue you could have fixed if you knew, and customers who would have left a negative review you never saw coming. Reviews Management catches all three.
Yelp has stricter rules than most platforms about asking for reviews, so we take the most conservative, compliant approach with it. Your Yelp profile stays available for customers who want to use it, and for industries where Yelp drives real traffic (restaurants, some contractors), we map out a Yelp-safe plan on your discovery call.
Yes, fully. We follow Google's guidelines to the letter. Every customer gets a clear path to leave a public review, and we never hide, filter, or block honest feedback. The program simply makes sure your happy customers actually follow through, and that you hear about any unhappy ones quickly so you can make it right.
You get an alert within minutes with the full customer feedback and a call-back link, with a 24-hour response target. After you resolve it, we can optionally invite that customer to leave a public review. It stays fully compliant throughout.
Usually about a week from kickoff, and the order matters more than the clock. First an onboarding call and intake. Then email infra and per-platform link config. Then your customer list import, feedback capture page and owner-alert wiring. Last, a dry run with 5 real customers before you go live.
Yes. CSV from your CRM, POS, or scheduling system. We import once at kickoff and then refresh monthly. If your system has a Zapier hook or API, we wire continuous sync at no extra cost.
One page, written, not a dashboard nobody reads. Three numbers (new reviews this month, average star rating, response time on unhappy customers) and three observations (what customers liked, what they complained about, what to fix next month). Sample on request.
$500 setup + $250/mo per location. Single tier at launch. Multi-location pricing scoped on the discovery call.
● STOP LOSING WINS YOU EARNED
Make every happy customer a public win.
Most businesses earn way more goodwill than they capture publicly. The pipeline closes that gap on autopilot, and pings you the moment a customer is unhappy. Usually live in about a week.